Keeping You In Touch with your Frequently Asked Questions
Q: Why should I choose to come to Power of Touch over any other place in town?
A: Power of Touch prides itself on providing the best of the best Massage Therapy in Jacksonville NC. To some that may sound sarcastic, to me it is just confidence. I strive to better myself as an Alternative Health Care Practitioner providing the most up-to-date and effective techniques, therefore, I far surpass the continued educational levels of most others in town. I offer a wide range of Massage Therapy to include Spa-like Massages such as Hot Stone Massages, as well as Certified Myokinesthetic Re-Education Treatments & Massages, not to mention exclusive to Jacksonville; Aroma Steam Capsule Treatments all under one roof. It is my goal to offer a place where someone can come and truly facilitate a positive change in their lifestyle, naturally.
Q: Why are your prices different than other places offering Massage Therapy in town?
A: I base my prices off of the national rate of $1.00 per minute plus additional compensation for my continued education and my time spent in the field. I have over 17 yrs. of experience in this field and over 2,000 hrs. of additional training. I feel it is important to keep the value of the field of Massage Therapy on high standards, so providing my services for exceptionally lower prices than the average national rate, would only be demeaning our profession and is something I am not willing to do. With that being said, I do offer automatic email discounts to established client that choose to sign up for email communication.
Q: What are the operating hours of Power of Touch?
A: Power of Touch offers reserved sessions Tuesday-Friday from 11:00am - 6:00pm (with late evening sessions available on Wednesdays & Thursdays) and Closed Saturdays, Sunday & Mondays. Please know all the services offered at Power of Touch are by Reserved Sessions Only! I am only in the office when I have reserved sessions with clients, so be sure to call before you just "stop by".
Q: How do I reserve a Session?
A: Please know all Sessions are by RESERVATION ONLY! There are a few ways you may reserve a session with me. You may reserve your session by calling me at (910) 355-BODY (2639) or send me an email request to info@ncpoweroftouch.com, I will be sure to get back with you with in 24hrs. Please be sure to inform me of a "possible" date & time that would work best for you when leaving a message or sending an email, so I may search my schedule before contacting you.. Note, I do tend to book 1-3 weeks out, so don't wait till the last minute when requesting a session.
Q: What do I need to do if I have a reserved session and I need to reschedule/cancel?
A: It is important to know I am very strict with my Session Policies due to the fact that I am compensated on a per session basis. When you reserve a session with me you are making a commitment to your health and my time, therefore if you are unable to make your session it is crucial to notify me 48 hours (2 days) prior to your session to avoid any charges. I charge a fee of $45.00 for any session CANCELLED WITH IN 48 hrs. (2 days) of your session start time. If you decide to CANCEL THE DAY OF or NO SHOW to your reserved session, you will be charged for the ENTIRE SESSION AMOUNT, to ensure that I am compensated for my time that you reserved (if you reserved your session and your credit card is on file, it will be automatically billed for the FULL AMOUNT you reserved & this is something I CAN NOT reverse; if you reserved your session and no credit card is on file you will be billed by mail the FULL AMOUNT; if you reserved your session with a Gift Certificate the FULL AMOUNT of the service you had reserved will be DEDUCTED from the value of your Gift Certificate). Giving a 48 hrs notice allows other clients that may be on a waiting list, to be notified of the availability, assuring that I can continue to offer my services and not have unproductive down time. These policies help keep my cost reasonably affordable for everyone and shows me the respect that I deserve. Assessing a cancellation fee due to Family Emergencies & Illnesses will be considered at my discretion.
Q: What can I expect if I am a new client at Power of Touch?
A: A smiling face and a sense of relaxation is something you are sure to feel as you walk into Power of Touch. You will then be asked to fill out a Health History Intake form (be sure to disclose ALL medical conditions even if you think it won’t matter-it just might!), a Questionnaire and sign a Consent for Treatment form. Upon completion of your paperwork, we will enter the treatment room to discuss your health history and the desired outcome of your session. I will then explain the session I will be performing on you in detail, then depending on the service you have requested, I will leave the room to allow you to disrobe. Please know NC LAW REQUIRES FULL DRAPING OF ALL CLIENTS RECEIVING MASSAGE THERAPY, therefore nothing will ever be exposed that shouldn’t be! I will then re-enter the room and provide you with your desired session. Upon completion of your session, I will discuss any treatment plans for future sessions and personal self-care I may have for you to continue with your well-being at home. I will then leave the room and allow you to have a few moments to recollect yourself and get dressed if your session called for disrobing. Once your session is complete, you will walk back upfront to check out/payment and to pre-book your next session. You will then be sent home with a Wellness Bag with goodies and information about my Practice and all the services that I offer.
Q: How do I know if the Massage Therapist is licensed?
A: In the state of North Carolina anyone practicing and receiving payment for the service of Massage Therapy is required to obtain and maintain a valid NC License in Massage & Bodywork Therapy. In order to obtain licensure in this state, a practitioner must have completed a minimum of 500 hrs. of study in Massage Therapy, pass a Board Approved Exam and have good character references with no criminal record. All NC Licensed Massage Therapist must display their license to be seen visually in their place of practice. Licensed Massage & Bodywork Therapist must renew their license every 2 yrs., with the completion of a minimum of 24 hrs. State Board Approved Continued Education. You may visit the NC State Board for Massage & Bodywork Therapy for online therapist verification at www.bmbt.org
Q: What form of payment is available?
A: I gladly accept cash, local checks, and Visa, Master Card, & Discover. I DO NOT accept Debit Cards or American Express. Please know there is a Return Check Fee of $35.00 on ALL Returned Checks. If you are interested in leaving a "tip/gratuity" your are more then welcome, but know it is never expected, however it is always appreciated when received!
Q: Do you offer Gift Certificates?
A: Yes, I believe in Giving the Gift that Makes a Difference!! I offer gift certificates for any service I offer or any dollar amount you choose to give. I offer a few ways for you to purchase your Gift Certificate in hopes to make it as convenient as I possibly can. Please know, all Gift Certificates are Non-Refundable & Non-Transferable with a 1 year Expiration from the purchase date-with no exceptions. You may purchase your Gift Certificates through my online store (visit the GC page & click on link at bottom of page). Want a hard copy Gift Certificate, then send an email request to info@ncpowerofotuch.com or call me at (910) 355-BODY (2639) as You may have the Gift Certificate either mailed to you/recipient or you may schedule a time to pick it up. I will happily put your Gift Certificate in a gift bag ready for you to give as a gift!
A: Power of Touch prides itself on providing the best of the best Massage Therapy in Jacksonville NC. To some that may sound sarcastic, to me it is just confidence. I strive to better myself as an Alternative Health Care Practitioner providing the most up-to-date and effective techniques, therefore, I far surpass the continued educational levels of most others in town. I offer a wide range of Massage Therapy to include Spa-like Massages such as Hot Stone Massages, as well as Certified Myokinesthetic Re-Education Treatments & Massages, not to mention exclusive to Jacksonville; Aroma Steam Capsule Treatments all under one roof. It is my goal to offer a place where someone can come and truly facilitate a positive change in their lifestyle, naturally.
Q: Why are your prices different than other places offering Massage Therapy in town?
A: I base my prices off of the national rate of $1.00 per minute plus additional compensation for my continued education and my time spent in the field. I have over 17 yrs. of experience in this field and over 2,000 hrs. of additional training. I feel it is important to keep the value of the field of Massage Therapy on high standards, so providing my services for exceptionally lower prices than the average national rate, would only be demeaning our profession and is something I am not willing to do. With that being said, I do offer automatic email discounts to established client that choose to sign up for email communication.
Q: What are the operating hours of Power of Touch?
A: Power of Touch offers reserved sessions Tuesday-Friday from 11:00am - 6:00pm (with late evening sessions available on Wednesdays & Thursdays) and Closed Saturdays, Sunday & Mondays. Please know all the services offered at Power of Touch are by Reserved Sessions Only! I am only in the office when I have reserved sessions with clients, so be sure to call before you just "stop by".
Q: How do I reserve a Session?
A: Please know all Sessions are by RESERVATION ONLY! There are a few ways you may reserve a session with me. You may reserve your session by calling me at (910) 355-BODY (2639) or send me an email request to info@ncpoweroftouch.com, I will be sure to get back with you with in 24hrs. Please be sure to inform me of a "possible" date & time that would work best for you when leaving a message or sending an email, so I may search my schedule before contacting you.. Note, I do tend to book 1-3 weeks out, so don't wait till the last minute when requesting a session.
Q: What do I need to do if I have a reserved session and I need to reschedule/cancel?
A: It is important to know I am very strict with my Session Policies due to the fact that I am compensated on a per session basis. When you reserve a session with me you are making a commitment to your health and my time, therefore if you are unable to make your session it is crucial to notify me 48 hours (2 days) prior to your session to avoid any charges. I charge a fee of $45.00 for any session CANCELLED WITH IN 48 hrs. (2 days) of your session start time. If you decide to CANCEL THE DAY OF or NO SHOW to your reserved session, you will be charged for the ENTIRE SESSION AMOUNT, to ensure that I am compensated for my time that you reserved (if you reserved your session and your credit card is on file, it will be automatically billed for the FULL AMOUNT you reserved & this is something I CAN NOT reverse; if you reserved your session and no credit card is on file you will be billed by mail the FULL AMOUNT; if you reserved your session with a Gift Certificate the FULL AMOUNT of the service you had reserved will be DEDUCTED from the value of your Gift Certificate). Giving a 48 hrs notice allows other clients that may be on a waiting list, to be notified of the availability, assuring that I can continue to offer my services and not have unproductive down time. These policies help keep my cost reasonably affordable for everyone and shows me the respect that I deserve. Assessing a cancellation fee due to Family Emergencies & Illnesses will be considered at my discretion.
Q: What can I expect if I am a new client at Power of Touch?
A: A smiling face and a sense of relaxation is something you are sure to feel as you walk into Power of Touch. You will then be asked to fill out a Health History Intake form (be sure to disclose ALL medical conditions even if you think it won’t matter-it just might!), a Questionnaire and sign a Consent for Treatment form. Upon completion of your paperwork, we will enter the treatment room to discuss your health history and the desired outcome of your session. I will then explain the session I will be performing on you in detail, then depending on the service you have requested, I will leave the room to allow you to disrobe. Please know NC LAW REQUIRES FULL DRAPING OF ALL CLIENTS RECEIVING MASSAGE THERAPY, therefore nothing will ever be exposed that shouldn’t be! I will then re-enter the room and provide you with your desired session. Upon completion of your session, I will discuss any treatment plans for future sessions and personal self-care I may have for you to continue with your well-being at home. I will then leave the room and allow you to have a few moments to recollect yourself and get dressed if your session called for disrobing. Once your session is complete, you will walk back upfront to check out/payment and to pre-book your next session. You will then be sent home with a Wellness Bag with goodies and information about my Practice and all the services that I offer.
Q: How do I know if the Massage Therapist is licensed?
A: In the state of North Carolina anyone practicing and receiving payment for the service of Massage Therapy is required to obtain and maintain a valid NC License in Massage & Bodywork Therapy. In order to obtain licensure in this state, a practitioner must have completed a minimum of 500 hrs. of study in Massage Therapy, pass a Board Approved Exam and have good character references with no criminal record. All NC Licensed Massage Therapist must display their license to be seen visually in their place of practice. Licensed Massage & Bodywork Therapist must renew their license every 2 yrs., with the completion of a minimum of 24 hrs. State Board Approved Continued Education. You may visit the NC State Board for Massage & Bodywork Therapy for online therapist verification at www.bmbt.org
Q: What form of payment is available?
A: I gladly accept cash, local checks, and Visa, Master Card, & Discover. I DO NOT accept Debit Cards or American Express. Please know there is a Return Check Fee of $35.00 on ALL Returned Checks. If you are interested in leaving a "tip/gratuity" your are more then welcome, but know it is never expected, however it is always appreciated when received!
Q: Do you offer Gift Certificates?
A: Yes, I believe in Giving the Gift that Makes a Difference!! I offer gift certificates for any service I offer or any dollar amount you choose to give. I offer a few ways for you to purchase your Gift Certificate in hopes to make it as convenient as I possibly can. Please know, all Gift Certificates are Non-Refundable & Non-Transferable with a 1 year Expiration from the purchase date-with no exceptions. You may purchase your Gift Certificates through my online store (visit the GC page & click on link at bottom of page). Want a hard copy Gift Certificate, then send an email request to info@ncpowerofotuch.com or call me at (910) 355-BODY (2639) as You may have the Gift Certificate either mailed to you/recipient or you may schedule a time to pick it up. I will happily put your Gift Certificate in a gift bag ready for you to give as a gift!
